SHIPPING POLICY
We always make sure that your order ships within 1-2 business days.
After your payment has cleared and your order is completed at checkout you will receive an automated email of your invoice. Please note this email may be located in your SPAM/JUNK folder if you are ordering from us for the first time.
Shipping, Taxes and Duties:
All shipping rates are calculated through UPS / FEDEX / USPS.
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange the taxes, duties and shipping fees will not be refunded.
EXCHANGE & RETURN POLICY
Every piece is crafted with intention and love!
Because of the care that goes into creations, all purchases are final sale. This includes custom pieces and international orders.
If you have any questions or concerns regarding your order, please reach out to us at order@nagalosangeles.com - our team will be happy to assist you in the best way possible.
We may offer exchanges under limited circumstances. If your order arrives damaged, please email us at order@nagalosangeles.com with the following:
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Your name
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Your order number
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A brief description of the damage
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A few clear photos of the damaged piece
Thank you!